Frequently Asked Questions
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Quick Definitions:
Route: In CarrierCloud this refers to a group of Dial Codes from a single Destination that shares Price, Billing, Codecs and Quality statistics.
Rate Sheet: In CarrierCloud this is a Seller’s Spreadsheet with all the Route details that has been uploaded to CarrierCloud.
Rate Sheet Subscription: A Rate Sheet Subscription is created when a Buyer accepts a Rate Sheet and wants to send traffic to it. The Rate Sheet Subscription contains the Buyer's sending IP and Tech Prefix for routing to the accepted Rate Sheet.
Complex Subscription: A Rate Sheet Subscription that contains multiple Rate Sheets with Priority(Ordered) or LCR routing.
Private Room: A Private Room is password protected private Rate Sheet with a publicly hidden URL. A Seller can choose to make a Private Room when the Rate Sheet is uploaded.
Sending IP: The IP address a Buyer is sending traffic from.
Tech Prefix: An optional Prefix a Buyer/Seller includes on the calls going from/to their switch. Used to properly route traffic on the same IP.
ASR (Average Seizure Ratio): The percentage of calls that actually connect.
ACD (Average Call Duration): The average time a connected call stays connected.
PDD (Post Dial Delay): The amount of time before a call starts to ring.
LCR (Least Cost Routing): The logic to route calls according to lowest cost.
QoS (Quality of Service): The logic to route according to ASR, ACD and PDD.
CLI (Caller Line Identification): Denotes that a Route that has Caller ID.
Direct: Denotes that a Route connects directly to a Destination, usually this indicated a higher quality Route.